About

Enrique Montufar
Executive and Entrepreneur

“Empowering business and communities through strategy, technology, and purpose”

Professional Overview

I’m Enrique Montufar, a bilingual executive with over 15 years of experience in Customer Success, Strategic Account Management, and Digital Transformation across the United States, Canada, and Latin America. My career spans global corporations like Microsoft, Nokia, and Alcatel-Lucent, as well as entrepreneurial ventures and nonprofit leadership. I specialize in restoring trust and building long-term partnerships with high-potential clients facing complex challenges.

My passion lies in aligning cutting-edge technology solutions with business goals to drive measurable outcomes.
At Microsoft, I achieved a 95% customer retention rate and drove a 25% increase in upsell revenue by acting as a strategic advisor to C-level stakeholders. I’ve worked with clients ranging from Fortune 500 companies to small businesses, tailoring my approach to each and creating engagement models that deliver real value.

My Purpose

Whether I’m leading a digital transformation initiative, mentoring entrepreneurs, or empowering underserved communities, my purpose remains the same:
“to help others grow through strategy, technology, and service".
I believe in building trust, delivering impact, and always putting people first—starting with their well-being.

Top 5 CliftonStrengths

These strengths shape how I lead, solve problems, and connect with others:

Learner

I’m driven by curiosity and a passion for continuous growth, always seeking new knowledge and skills.

Futuristic

I envision what’s possible and help others see the path forward, turning ideas into actionable strategies.

Strategic

I identify patterns and opportunities quickly, making smart decisions that lead to results.

Achiever

I bring energy, focus, and determination to every goal, consistently pushing for excellence.

Belief

My work is grounded in strong values and purpose, guiding my decisions and relationships.

Corporate Career Highlights

Microsoft / Apex Systems – Customer Success Account Manager
Led strategic engagements across the Americas, driving retention, growth, and digital adoption.

Velocix & Nokia – Senior Presales Leader for the Americas
Delivered multimillion-dollar deals, opened new markets, and standardized global proposal processes.

Alcatel-Lucent – Project Director for Venezuela & Central America
Managed large-scale engineering and operations teams across multiple countries.

Get Ready 4 Tomorrow – Founder & Consultant
Helped small businesses build their strategy, brand, and digital presence from the ground up.

Community Leadership

As Founder and Executive Director of Hispanic Workforce, I’ve led a nonprofit initiative that has trained only in 2024 over 700 people in digital technology through more than 50 courses. I built a team of over 40 volunteers, recruited a 10-member Board of Directors, and developed systems to scale our impact across the Hispanic community.

Recognition & Certifications

I’m honored to be featured in the 2025 Marquis Who’s Who in America – Premier Program, recognized for outstanding achievement in my field and countless contributions to society.
I also hold multiple certifications in cloud, AI, cybersecurity, and digital platforms, including:

Microsoft Power Platform & Copilot Studio
Azure & Microsoft 365 Fundamentals
AWS Certified Solutions Architect
AI & Security Compliance Fundamentals